On the phone our representative will ask you a series of questions to understand what you would like. During the call, we will describe the offerings and agree on a design plan. We will also discuss a timeline for installation. On installation day, our crew will install to the design. We are available to do service calls if something isn’t working. In January, we will begin taking down lights. If you’d prefer to have your lights up longer, we do offer delayed take down for an additional fee.

Our focus is on quality installation. We only do a couple of jobs a day to, so our crew can take their time to do a quality installation.

You do not need to be home when we do the installation. In fact, because installation is done during the day it can be difficult to see the full effect.

Of course! We are happy to work with businesses to prepare their place for the holidays.

The lights we use are rated for seasonal install only. Should you want your lights to remain up year-round, please let us know when speaking with us. Lights can be left up after the holidays, but it will decrease the expected life of the lights.

We do not hang customers lights. All our lights are custom cut to install per the design.

We are happy to make changes at your request. Depending on the nature of the change there may be an additional charge. Many customers alter the design from year to year.

Our current model is to sell you the lights. This means that you will own the lights after paying for them in the first year. In subsequent years you will only need to pay the installation cost.